Day: January 31, 2025

Singapore Pools – Driving Responsible Gambling

If you are thinking about installing a pool at your home, there are certain measures that will ensure the safety of both you and your family. These include physical barriers like fencing and educational measures designed to deter unauthorised access and reduce chances of accidents occurring. It is also crucial that a designated adult actively supervise the pool when people are present near it – lifeguards may be appropriate at events where many individuals will enter or leave quickly from its waters.

Singapore Pools was established in 1968 as a legal lottery and gaming operator, operating under a wholly owned subsidiary of the Singapore Tote Board. Their primary mission is responsible gambling; surpluses generated are donated back into support charities rather than going back into illegal bookmakers or triads’ pockets.

This organisation strives to stay abreast of gaming industry trends and adhere to stringent regulatory standards. Through digitalization, its journey has enabled it to better meet customer needs while decreasing leakages to illegal gambling operators, while offering enhanced customer services and creating a secure e-payment infrastructure.

Last year, bets placed with Singapore Pools totaled an all-time record turnover of $12.2 billion – an increase of 7.0% year on year since 2019/2020 financial year began. Singapore Pools is the sole legal lottery and sports betting operator in Singapore; thus recording an 8.3% compound annual growth rate during that time.

As well as its focus on responsible gambling, this organisation also displays strong social responsibility commitment. Staff frequently volunteer their services in community projects such as helping disadvantaged youths, seniors, and families. Furthermore, it partners with the National Crime Prevention Council in order to incorporate responsible gambling messages into anti-illegal gambling initiatives.

Yeo Teck Guan, Singapore Pools’ managing director of IT strategy, quality and security discussed change management, COVID-19 pandemic outbreak and digital transformation at their state-owned organisation. He led the transition from legacy business to an agile digitally empowered enterprise by using iShine Cloud’s solution which enabled quicker issue resolution enabling improved overall user experience while meeting business goals quickly scalably with user base expansion – read on to discover more of this innovative partnership!